Mobile phone premium SMS and MMS costs

Prevention is the key to protecting yourself

A new guide has been released by the Australian Mobile Telecommunications Association (AMTA) to try helping you gain “affordable and responsible access” to premium SMS/MMS services.

The guide provides some practical tips and information, as well as some “do’s and don’ts”.

Important tips

• Ask questions and read the terms & conditions.  If you’re not sure about anything, ask before you subscribe!
• Don’t use a premium service unless you know the full cost: cost per message, frequency of messages, total cost to you.
• Text “STOP” to cancel a premium SMS/MMS service.
• Keep a record of all premium services you subscribe to and total expected costs – so you don’t get any surprises when you get your bill.

Experience any issues?

• Any problems, call the company providing the premium SMS/MMS service or your carrier.
• If you’re not happy with the response, contact the TIO (for premium issues) or ACMA (for spam and scam).

AMTA guidelines

Check out the AMTA’s guidelines for Mobile Premium Services yourself.  Find out what they are, how to access them, costs associated with and the all important – cancelling them!

x0x

Related posts:

1. Consumer Warning: Mobile phone premium services
2. Latest stats on fixed lines and mobile phone use
3. Mobile Phones: AMTA Warning “Watch for SMS Scams”